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IWS Documented News Service
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Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
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Work Foundation (UK)

UNDERSTANDING THE DEAL: Placing the employee at the heart of the employment relationship [November 2010]

http://workfoundation.org/research/publications/publicationdetail.aspx?oItemId=275&parentPageID=102&PubType=

or

http://workfoundation.org/assets/docs/publications/275_understanding_deal.pdf

[full-text, 64 pages]

Abstract

This report, the fourth in the Future of HR series, outlines a conceptual framework of the employee’s perception of how their relationship with their employer is forged, sustained and re-negotiated. Based on the synthesis of data from over 130 interviews across six organisations, the Deal Framework considers both the formal and psychological components of the employment deal, and evaluates the interaction between the key players in the employment relationship. It provides HR and all those with an interest in people management with an instrument for understanding the motivations and meaning of work for the modern employee. The report goes on to highlight the implications of adopting this employee-centric perspective on HR practice in the areas of employee engagement, talent management, employee involvement and jobs.

Contents

Foreword 6

1. Introduction 8

2. The deal framework 10

2.1 Introduction 10

2.2 Exploring the deal framework 11

3. The case studies 16

THEME 1. What’s in it for employees? 16

THEME 2. Balancing and rebalancing the deal 20

THEME 3. Key players in the deal 26

THEME 4. Values and the deal 30

4. Implications for people management 37

4.1 Employee engagement: turning it on its head 37

4.2 Talent 41

4.3 Employee involvement 43

4.4 Jobs 44

5. The story continues 47

References 48

Appendix 1. Methodology 50

Appendix 2. Case study details 52

Appendix 3. The Future of HR programme Expert Challenge Group 59

Contact details 61

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This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

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Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
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