Thursday, July 30, 2009

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[IWS] CONSUMER ACTION HANDBOOK 2009 & WEBSITE [July 2009]

IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations
-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor
---------------------- Stuart Basefsky
New York, NY 10016
-------------------------------Director, IWS News Bureau
________________________________________________________________________

Federal Citizen Information Center

CONSUMER ACTION HANDBOOK 2009 & WEBSITE [July 2009]
http://www.consumeraction.gov/
or
http://www.consumeraction.gov/viewpdf.shtml
[get PDF by part of publication]
or
http://www.consumeraction.gov/pdfs/2009_Handbook_Web_Version.pdf
[full-text, 182 pages]


Press Release July 2009
YOUR SECRET WEAPON AGAINST BAD SERVICE
Free 2009 Consumer Action Handbook now available
http://www.pueblo.gsa.gov/press/nfccah09.htm

When the economy is uncertain, it's even more important to watch every dime. To help you get the most bang for your buck, avoid credit problems, and resolve shopping hassles, order the 2009 edition of the free Consumer Action Handbook from the Federal Citizen Information Center.

Celebrating its 30th anniversary, this year's Consumer Action Handbook continues to provide top-notch tips and advice for common consumer issues like < http://consumeraction.gov/caw_automobiles_buying_used_general.shtml > buying a car, < http://consumeraction.gov/caw_credit_tips_improving.shtml> building good credit and < http://consumeraction.gov/caw_privacy_general_tips.shtml> protecting your privacy. Now you'll also find expanded < http://consumeraction.gov/military.shtml> resources for military personnel, the latest facts on < http://consumeraction.gov/caw_housing_buying.shtml> buying a home and even more < http://consumeraction.gov/corpormain.shtml> contact information for major companies.

Has an airline ever damaged your luggage? Ever bought something online or by phone and it was nothing like they promised? Turn to the Consumer Action Handbook's < http://consumeraction.gov/caw_problems_sample_complaint.shtml>sample complaint letter. It shows you how to vent effectively about the situation and get the matter resolved. You can get the right address for the company in the Handbook's "Consumer Contacts" section­featuring thousands of consumer contacts at businesses, federal agencies, state and local consumer offices, and national consumer organizations.

The Consumer Action Handbook is also at your service online at http://www.consumeraction.gov. Search the website to easily access and download all of the information in the printed edition, plus keep up with the latest consumer news and product recalls.

Spanish speakers can get the information they need from the Consumer Action Handbook's companion publication: the Guía del Consumidor. Not just a translation of the Handbook, the Guía and its website http://www.consumidor.gov are created in Spanish to address consumer issues important to the Hispanic community.

A shaky economy reminds you of the importance of watching your money. Turn to the Consumer Action Handbook to help you protect your hard-earned cash.

There are three easy ways to get your free copy of the 2009 Consumer Action Handbook:
   * Send your name and address to Handbook, Pueblo, Colorado 81009.
   * Visit http://www.consumeraction.gov and click on "Order Handbook."
   * Call toll-free 1 (888) 8 PUEBLO. That's 1 (888) 878-3256, weekdays 8 a.m. to 8 p.m. Eastern Time and ask for the Handbook.

####
To receive New for Consumers releases by e-mail, send a request to < mailto:jessica.milcetich@gsa.gov> jessica.milcetich(at)gsa.gov or call (202) 501-1794.

GSA #2935

______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.

****************************************
Stuart Basefsky                   
Director, IWS News Bureau                
Institute for Workplace Studies 
Cornell/ILR School                        
16 E. 34th Street, 4th Floor             
New York, NY 10016                        
                                   
Telephone: (607) 255-2703                
Fax: (607) 255-9641                       
E-mail: smb6@cornell.edu                  
****************************************






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