Thursday, February 14, 2008
Tweet[IWS] Mercer: EMPLOYEE ENGAGEMENT GLOBALLY [What's Working Research] [2007]
IWS Documented News Service
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
________________________________________________________________________
Mercer
Engaging employees to drive global business success: Insights from Mercer's What's Working research
http://www.mercer.com/attachment.dyn?idContent=1246465&filePath=/attachments/English/WWGlobalReport1.pdf
[full-text, 20 pages]
What's Working: Mercer studies provide insights on employee engagement globally
http://www.mercer.us/summary.jhtml/dynamic/idContent/1142165
see-
AMERICAS
Canada
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01117-HC-WW_Canada_v2.pdf
United States
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01131-HC-WW_US_v2.pdf
Mexico
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01126-HC-WW_Mexico_v2.pdf
Brazil
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01116-HC-WW_Brazil_v2.pdf
ASIA-PACIFIC
Korea
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01125-HC-WW_Korea_v2.pdf
Japan
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01124-HC_WW_Japan_v2.pdf
China
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01118-HC-WW_China_v2.pdf
India
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01121-HC-WW_India_v2.pdf
Singapore
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01128-HC-WW_Singapore_v2.pdf
Australia
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01115-HC-WW_Australia_v2.pdf
EUROPE
Sweden
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01129-HC-WW_Sweden_v2.pdf
United Kingdom
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01130-HC-WW_UK_v2.pdf
Germany
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01120-HC-WW_Germany_v2.pdf
Ireland
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01122-HC-WW_Ireland_v2.pdf
France
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01119-HC-WW_France_v2.pdf
Italy
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01123-HC-WW_Italy_v2.pdf
Portugal
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01127-HC-WW_Portugal_v2.pdf
As part of our commitment to providing clients with research-based solutions, Mercer conducts a series of national studies around the globe, entitled What's Working.
These studies allow us to analyze national trends regarding employee perceptions and to identify the key drivers of employee engagement by country and on a global basis.
The What's Working research is also used to create scientific norms that help us evaluate our clients' specific employee survey results. Survey results that are significantly above norm indicate areas of strength, while survey results that are significantly below norm indicate areas of concern. The norm comparisons, combined with Mercer's key driver analysis, provide a powerful methodology for identifying the vital few issues an organization should focus on when implementing post-survey follow-up actions.
The What's Working studies provide insight into workers' attitudes and the factors that drive their engagement. The results are based on data collected from a statistically valid sample from a broad cross-section of industries, weighted to represent the characteristics of different countries and industry sectors. The survey's 130 questions elicit views in the areas defined by Mercer's Human Capital Strategy Model and cover such topics as:
*
Work processes
Ethics and integrity
*
Quality and customer focus
*
Immediate manager
*
Communication
*
Performance management
*
Work/life balance
*
Rewards (compensation and benefits) and recognition
*
Job security and career growth
*
Leadership and direction
*
Teamwork and cooperation
*
Training and development
AND MORE....
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
****************************************
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************
_______________________________
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
________________________________________________________________________
Mercer
Engaging employees to drive global business success: Insights from Mercer's What's Working research
http://www.mercer.com/attachment.dyn?idContent=1246465&filePath=/attachments/English/WWGlobalReport1.pdf
[full-text, 20 pages]
What's Working: Mercer studies provide insights on employee engagement globally
http://www.mercer.us/summary.jhtml/dynamic/idContent/1142165
see-
AMERICAS
Canada
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01117-HC-WW_Canada_v2.pdf
United States
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01131-HC-WW_US_v2.pdf
Mexico
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01126-HC-WW_Mexico_v2.pdf
Brazil
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01116-HC-WW_Brazil_v2.pdf
ASIA-PACIFIC
Korea
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01125-HC-WW_Korea_v2.pdf
Japan
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01124-HC_WW_Japan_v2.pdf
China
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01118-HC-WW_China_v2.pdf
India
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01121-HC-WW_India_v2.pdf
Singapore
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01128-HC-WW_Singapore_v2.pdf
Australia
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01115-HC-WW_Australia_v2.pdf
EUROPE
Sweden
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01129-HC-WW_Sweden_v2.pdf
United Kingdom
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01130-HC-WW_UK_v2.pdf
Germany
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01120-HC-WW_Germany_v2.pdf
Ireland
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01122-HC-WW_Ireland_v2.pdf
France
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01119-HC-WW_France_v2.pdf
Italy
http://www.mercer.com/attachment.dyn?idContent=1287930&filePath=/attachments/English/01123-HC-WW_Italy_v2.pdf
Portugal
http://www.mercer.com/attachment.dyn?idContent=1287935&filePath=/attachments/English/01127-HC-WW_Portugal_v2.pdf
As part of our commitment to providing clients with research-based solutions, Mercer conducts a series of national studies around the globe, entitled What's Working.
These studies allow us to analyze national trends regarding employee perceptions and to identify the key drivers of employee engagement by country and on a global basis.
The What's Working research is also used to create scientific norms that help us evaluate our clients' specific employee survey results. Survey results that are significantly above norm indicate areas of strength, while survey results that are significantly below norm indicate areas of concern. The norm comparisons, combined with Mercer's key driver analysis, provide a powerful methodology for identifying the vital few issues an organization should focus on when implementing post-survey follow-up actions.
The What's Working studies provide insight into workers' attitudes and the factors that drive their engagement. The results are based on data collected from a statistically valid sample from a broad cross-section of industries, weighted to represent the characteristics of different countries and industry sectors. The survey's 130 questions elicit views in the areas defined by Mercer's Human Capital Strategy Model and cover such topics as:
*
Work processes
Ethics and integrity
*
Quality and customer focus
*
Immediate manager
*
Communication
*
Performance management
*
Work/life balance
*
Rewards (compensation and benefits) and recognition
*
Job security and career growth
*
Leadership and direction
*
Teamwork and cooperation
*
Training and development
AND MORE....
______________________________
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
Stuart Basefsky
Director, IWS News Bureau
Institute for Workplace Studies
Cornell/ILR School
16 E. 34th Street, 4th Floor
New York, NY 10016
Telephone: (607) 255-2703
Fax: (607) 255-9641
E-mail: smb6@cornell.edu
****************************************