Thursday, July 28, 2005

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[IWS] Mercer: LOW TRUST in MANAGEMENT for U.S. WORKERS Survey [21 July 2005]

IWS Documented News Service
_______________________________
Institute for Workplace Studies                   Professor Samuel B. Bacharach
School of Industrial & Labor Relations           Director, Institute for Workplace Studies
Cornell University
16 East 34th Street, 4th floor                    Stuart Basefsky
New York, NY 10016                        Director, IWS News Bureau
________________________________________________________________________


Mercer

US workersÂ’ trust in management is low
Mercer survey reveals a lack of confidence in top executives
United States
New York, 21 July 2005
http://www.mercerhr.com/pressrelease/details.jhtml/dynamic/idContent/1187220

A new survey finds that US workers have some serious doubts about the leaders of their companies. Only 40% of the workers trust top management "to always communicate honestly" while a mere 38% say leaders "do a good job of explaining important business decisions."

These findings from the 2005 What's Working™ survey, conducted by Mercer Human Resource Consulting in the first quarter of this year, reflect the thinking of a representative sample of workers employed by more than 800 organizations across the US. The survey is part of an ongoing effort to capture contemporary perceptions of work and to develop scientific norms that Mercer's clients can use as they design, implement, and communicate their human resource strategies and programs.

While Mercer found two of every three workers say they feel a strong sense of commitment to their organizations, C-suite executives will take little comfort from other survey findings:
   * When asked whether "senior management does a good job of confronting issues before they become major problems," only 39% of the workers said yes.
   * Less than half (49%) of the workers said their organization as a whole is well managed.
   * Only 49% of the workers agreed with the statement that "senior management communicates a clear vision of the future direction of my organization."
   * Just over half (52%) agreed with the statement that "senior management of my organization does a good job of establishing clear objectives."

AND MORE...including TABLES....

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Stuart Basefsky                   *
Director, IWS News Bureau                *
Institute for Workplace Studies *
Cornell/ILR School                        *
16 E. 34th Street, 4th Floor             *
New York, NY 10016                        *
                                            *
Telephone: (607) 255-2703                *
Fax: (607) 255-9641                       *
E-mail: smb6@cornell.edu                  *
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