Thursday, May 22, 2014



IWS Documented News Service


Institute for Workplace Studies-----------------Professor Samuel B. Bacharach

School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies

Cornell University

16 East 34th Street, 4th floor--------------------Stuart Basefsky

New York, NY 10016 -------------------------------Director, IWS News Bureau


This service is supported, in part, by donations. Please consider making a donation by following the instructions at


CIETT (International Confederation of Private Employment Agencies))



[full-text, 60 pages]


… by collecting data from its members, Ciett is each year able to put out a comprehensive Economic Report with industry data from the previous year. The 2014 Ciett Economic Report provides an overview of the market in 2012, with some additions from 2013.


In 2013, the private employment services (PrES) industry showed its strongest results since the beginning of the recession in 2008. The USA, Japan and Europe, together worth 82% of the worldwide PrES industry market, all reported a return to growth: In November 2013 the US Staffing Employment Index reached 102, its highest position in six years and a notable growth of 6.9% y-o-y. The Japanese market has hit a record high since 2008, and now employs 1.1 million agency workers, a staggering growth of 26% compared to Q3 2012. In Europe, the monthly Agency Work Business Indicator has entered positive growth (1.4% in November) for the first time since 2011.


In 2012, almost 36 million individuals around the world worked as an agency worker, filling about 11.5 million full-time positions in an industry worth €299.3 Bn. On average, this accounts for about 0.9% of the total working population (penetration rate of agency work).



Some key figures on the industry

•There are 137,000 private employment agencies and 203,500 branches worldwide, employing 624,000 internal staff

•The global total annual sales revenues amounted to €299.3 billion

•The USA has the largest market share of the industry, with 28.9% of total annual sales. Japan represents 17% of the global agency work market, followed by the UK with 10.5%.

•The EU as a whole represents 36.5% of the global market.



Agency workers in numbers

•11.5 million agency workers in full-time equivalents were employed by private employment agencies across the globe

•The agency work penetration rate is 2.0 in the USA, 1.6% in Europe and 1.4% in Japan

•70% of agency work assignments are more than one month long



The profile of agency workers

•61% of agency workers are aged less than 30

•Agency workers are employed in a wide range of sectors represented most strongly in services and manufacturing

•80% of Agency workers would recommend agency work to friends or family, while 83% report that they are "satisfied" to "very satisfied" with their job as an agency worker.



This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.










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