Wednesday, October 02, 2013Tweet
[IWS] Circadian: STAFFING LEVELS: A KEY TO MANAGING RISK IN 24/7 OPERATIONS
IWS Documented News Service
Institute for Workplace Studies----------------- Professor Samuel B. Bacharach
School of Industrial & Labor Relations-------- Director, Institute for Workplace Studies
16 East 34th Street, 4th floor---------------------- Stuart Basefsky
New York, NY 10016 -------------------------------Director, IWS News Bureau
STAFFING LEVELS: A Key to Managing Risk in 24/7 Operations
William G. Sirois & Martin Moore-Ede, M.D., Ph.D.
[full-text, 19 page]
A common assumption among many shiftwork managers is that reducing headcount will cut costs. However, staffing levels, if too lean or imbalanced, are actually a key contributor to fatigue and human error in 24/7 operations. In fact, data from hundreds of shiftwork operations shows that any significant imbalance between workload and staffing levels drives up overtime, absenteeism and employee turnover, and reduces productivity. Identifying and implementing the optimal staffing levels for your organization's workload is a critical first step to fatigue risk management and can result in safer employees and reduced costs.
Understanding whether your organization is staffed at the right level requires consideration of several factors. In this white paper, authors Bill Sirois and Dr. Martin Moore-Ede will:
Review typical causes for staffing imbalances
Consider the benefits and risks of keeping staffing lean
Review overtime levels in 24/7 operations
And consider various solutions to addressing staffing and scheduling imbalances
This information is provided to subscribers, friends, faculty, students and alumni of the School of Industrial & Labor Relations (ILR). It is a service of the Institute for Workplace Studies (IWS) in New York City. Stuart Basefsky is responsible for the selection of the contents which is intended to keep researchers, companies, workers, and governments aware of the latest information related to ILR disciplines as it becomes available for the purposes of research, understanding and debate. The content does not reflect the opinions or positions of Cornell University, the School of Industrial & Labor Relations, or that of Mr. Basefsky and should not be construed as such. The service is unique in that it provides the original source documentation, via links, behind the news and research of the day. Use of the information provided is unrestricted. However, it is requested that users acknowledge that the information was found via the IWS Documented News Service.
Links to this post: